Bamboo Grove-Block 78 竹林苑-78座

Ruby went above and beyond to help me with this transaction. She went out of her way to ensure that my utilities were set up in time. Ruby is the best there is!

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Sonam is a true professional who actually cares about her clients. It is not just a job for her, she takes a personal interest, as if the property is her own and ensures that the client gets what they want. For example, I had a property that was being rented out to someone who was not a good tenant. Sonam kept in constant touch with me and patiently waited until the old tenancy agreement ended and immediately found me a new tenant. I have no hesitation in recommending her as a reliable and professional property agent.