Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
楊希欣
A special thanks to Lala for her assistance and patience. She really stood out with her professionalism and excellent approach to client care.
5 / 5.0
Ms. Nandini SETHI
李淑嫻
I had a great experience with Shirley - she understood what I was looking for in a property instantly and supplied a good amount of leads. She helped to arrange all inspections in one day and I was able to secure the property I wanted the most in a super competitive market - she made the whole process seamless and pain free! Following the signing, she also helped to arrange various utilities connections and touch up of the property. I would highly recommend her service to anyone who’s relocating to HK.