Laguna Verde - Phase 5 Ocean Vista-25 海逸豪園5期 - 翠堤灣-25

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her!

There were actually many more accolades I wanted to mention like being such an excellent and unbiased representative for both parties, taking the time out of your busy schedule to check progress and even beautify the place on your own (throwing away trash, flushing the pipes, etc), your objectivity and sage advice etc... but I figured short and sweet is probably more effective for the larger audience :) Definitely look forward to continuing our relationship both in this capacity as well as if/when my other unit in the Mid-levels becomes available again.