Cherry Court-Block B 昌麗閣-B座

I would like to express my sincere appreciation for Janis, our real estate agent who assisted us in finding a rental place. Her dedication, proactive approach, and exceptional problem-solving skills made our experience truly outstanding. Janis's commitment to addressing any issues that arose during the process was commendable. She went above and beyond to ensure our needs were met and negotiated the best possible terms for us. Without a doubt, Janis is the best agent we have ever encountered in Hong Kong. We are grateful for her professionalism and expertise, which made our search for a rental place a smooth and successful journey. Thank you, Janis, for your outstanding work!

Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben