I had a great experience working with Dorothy to find an ideal flat. Early on, I explained that I wanted the process to be an efficient one and Dorothy proved to be very diligent. She sent me lists of homes based on my criteria and we saved time by narrowing down property viewings to what were necessary. I also tasked her to look into listings I noticed elsewhere and she always came back with results. That was how we found my new flat. Again, Dorothy was quick to engage the landlord and brokered an agreement in a seamless manner. Her can-do attitude and straightforward approach made flat-hunting a breeze!
4.8 / 5.0
Kai T
Louise Garnaut
My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.
5 / 5.0
Rahul Jacob
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!