The Hermitage-Tower 1 帝峯‧皇殿-1座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Dorothy recently assisted me with my search for the perfect apartment. This is my first time living in Hong Kong and Dorothy was an exceptional agent with advice, follow up, management of my expectations and negotiations. She really over-delivered and I am very grateful. Upon signing, Dorothy had sorted all my utilities, and there never was a question that was too big or small. Dorothy has also had a sense of fun and great humour through the process. I would not hesitate in recommending Dorothy to any potential customer.

Kerstin immediately impressed me with her ability to interpret my preferences and needs. She is certainly a professional with great experience and in a short time manages to propose the best solutions available. She is empathic and proactive. So far my best experience with a property agent in HK