Providence Bay - Phase 3 The Graces-3 天賦海灣3期 - 海鑽-3

Alan is honest, has a good disposition and a willingness to be helpful.

Very professional but personal and friendly at the same time. Didn’t feel pressure as I have with some other realtors. Went above and beyond to make the whole experience very smooth, and was very understanding about certain situations when we needed help/assistance.

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.