Andrea was such a great help in finding us an apartment. She quickly clued on to what we were looking for and didn't waste time trying to push us to go with something we weren't happy with. She also gave up her time and waited over half an hour when I was late for an appointment. We really appreciated having someone help us that we trusted, and who actually listened to our requests. After some horrors in HK, we were so happy we found her!
5 / 5.0
G. Stevens
㨁振華
Carment was friendly and so quick to respond to every and any query or request I had. He was ultra helpful when it came to searching for the perfect place for my dog, and made the effort to send a picture of my dog to any possible landlords in advance to be transparent for both parties. Thanks Carment!
4.6 / 5.0
Lisa WITHEY
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?