The Dahfuldy-C 大夫第-C

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

She was very efficient in setting up all the viewings and giving me a sense of what’s out there. I can also tell she’s cultivated a lot of relationships with her clients so that she could give me almost first access to some of the available units. She was always super responsive and very proactive about letting me know what I should do or consider.

Josephine has been brilliant in helping us find an apartment that works for our family. She was always available within the minutes to take us for apartment viewing. She took time to explain to us any legal, government related policies that we need to be aware off. She also did a great job negotiating the rent and making both us and the landlord feel comfortable that we are making right decision. Thank you Josephine for all your help.