Kingswood Villas - Phase 1 Locwood Court-4 嘉湖山莊1期 - 樂湖居-4

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful. Wishing you a very happy holiday and a bright and fruitful new year and beyond.

Her character; her consistent perseverance, her attentiveness, her quick response and her tireless determination to find me what I want.