天璽The Cullinan屋苑 

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Andrea was recommended to my partner and I by a friend who had previously relocated to Hong Kong. We viewed numerous apartments with a number of agents and Andrea was definitely the most in tune with our needs. Throughout the process she was very responsive. Being new to Hong Kong, Andrea was a valuable asset as an agent, but she was also most helpful by giving us tips and insights into life in HK, which definitely eased our move here.

Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.