Bamboo Grove 竹林苑

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

...[Nora] was thoughtful, accommodating and helpful and we really wouldn't have had such a successful week or be looking forward to HK nearly so much if it hadn't been for [her].

Dorothy from OKAY.com was the first real estate agent we came across who understood what we wanted, and presented potential properties to us aligned with our requirements. The search functionality on the OKAY.com website made selecting properties more efficient. We were driven to a selection of properties on The weekend until we found the one we wanted. When an apartment had faults she was very open and honest about it. The best thing about working with Dorothy was her assistance after we signed the contract. She continued to help us set up the apartment by contacting workmen on our behalf and translating where required. She was always friendly and helpful. I would thoroughly recommend her to assist in your apartment search