Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
楊希欣
Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.
4.9 / 5.0
Ms. Ki Ki LEUNG
鄧小媚
Josephine has been brilliant in helping us find an apartment that works for our family. She was always available within the minutes to take us for apartment viewing. She took time to explain to us any legal, government related policies that we need to be aware off. She also did a great job negotiating the rent and making both us and the landlord feel comfortable that we are making right decision. Thank you Josephine for all your help.