Taikoo Shing - King Tien Mansion 太古城 - 景天閣

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

I am writing to you about my outstanding experience with Joanne Cheung. Joanne has been a Godsend! I needed to relocate to Hong Kong for work. Thanks to her guidance, patience, tenacity, and consummate professionalism, I was able to secure the MOST beautiful apartment in all off Hong Kong!! She took care of vital communications to the landlord to ensure I would succeed. She took videos, answered dozens of my questions. She was available morning, noon, and night. She went so above and beyond. Her work effort is unparalleled. You have an incredible colleague in Joanne Cheung. I work with hundreds of professionals globally. She deserves to hold a very high position at the agency. She should train others and take very high commissions. She is truly special. I am exceedingly grateful for her time and effort. I will recommend her and Okay.com to ANYONE who is looking for property in Hong Kong.

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.