Whampoa Garden - Phase 11 Bauhinia Mansions-Block 8 黃埔花園11期 - 紫荊苑-8座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We appreciated her speedy responses and market knowledge of South Side and CWB. She was very peasant to deal with and we appreciated her time. It was a shame that some of the proprieties we were negotiating did not pan out (not for lack of Andrea's or our efforts to persuade landlords). Should we move again Andrea will be our first call.

Extremely detail oriented and extraordinary service. Kept us updated for past three months with every new deals in the market and was helpful in arranging/negotiating the whole process. I am also very assured that he would help us out through out the tenancy.