The Mount Austin-Block 5 The Mount Austin-5座

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

Kim has been a massive help to our family -not only helping us to find a house and complete the necessary paperwork but also helping us to settle into life in HK. We can’t thank her enough for her expertise in helping to guide us through an unfamiliar rental process as well as providing contacts such as a curtain provider, a handy man and even a babysitter. We would thoroughly recommend anyone moving to the Sai Kung/Clearwater Bay Area to reach out to Kim for help and advice.

We had a great time working with Shirley on our flat search. She considered our feedback and refined our searches according to what we need instead of trying to push a product to us. She was extremely patient and provided very honest insight to the flats we have seen. We would like to work with her again with our next search.