Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).
Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.