La Vista-3 海寧居-3

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

She was brilliant from start to finish! Friendly but professional. After our first few communications, Melanie clearly understood what I was looking for and was fantastic in arranging a number of properties meeting my criteria. Within a week I had a flat organised. I could not have asked for more.

Shirley had been a huge help in our flat search. Shirley has been very accommodating with our requests and found some excellent apartments for us. When we found the right apartment Shirley worked very hard to get us a great deal. We are very grateful for all Shirley’s help.