Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Jayde Pamuk
My wife and I had been searching for 4 months for a property using a variety of agents. We wish we had found Jayde earlier as she understood immediately what was important to us. We really appreciated Jayde's upbeat personality, and every effort to find a solution to even the smallest of problems. For example, she offered to measure out every room of our chosen unit, and mark with tape where our furniture could be. How amazing is that?! We hope to work with Jayde again in the future.