Taikoo Shing - Kao Shan Terrace太古城 - 高山臺Phase 

I contacted Stephanie after seeing a place on the okay.com website that I thought would suit my family. She responded to my queries and questions extremely quickly and did as much as she possibly could to make the move to our new home seamless. Stephanie is one of the most positive and approachable people I have met and nothing was too much trouble. Throughout the moving process she was on hand to liaise with the landlord including negotiations about rent and requests for alterations on the property as well as, giving advise on a number of issues that arose. I can't thank her enough for all the time and help she gave us and of course, would highly recommend her to anyone who is thinking of moving.

Sonam was a huge resource for us when my husband and I moved back from Singapore earlier this year. We had specific requirements and she worked tirelessly to find us the home we had always been hoping for at La Hacienda on the peak, even negotiating our tenancy agreement with the landlord down to the last degree. She is a fantastic real estate agent who really looks out for her clients, and always brings a positive and pleasant disposition to all of her viewings. She has a really good grasp of the rental market trends, and a long and varied list of landlords that she has worked with in the past which gave us the ability to see the most number of places in the least amount of time before we boarded our flight back to HK! What really surprised us is the level of 'after-market' service that she brings, checking in with us even months later to make sure everything is going smoothly. Would highly recommend her services and cannot speak more highly of her skills in this market!

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben