Siena One (House) 海澄湖畔一段 洋房

Sonam was very helpful and patient with our house search. We had a set of criteria which she adhered to while recommending options. We saw her positive and ‘never give up’ attitude as she showed us many apartments and did not stop until we found the right fit for us. She also gave good tips on how to get by in the city. Wishing her great success!

We would like to compliment one of your employees Mr. Calvin Shek, for the excellent service he has provided us last week. Mr. Shek made the process simple and easy for renting our property, and we appreciated his expertise, patience, politeness, efficiency, and professionalism. We have come across many real estate agents, yet it has been such a pleasure working with Mr. Shek, and we will for sure refer him to our friends.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?