La Hacienda (Upper Townhouse)

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

When I met Martina, I had a good feeling that she could find the right tenant for me. She has a lovely friendly personality, and I think is very hard-working. Martina constantly kept in touch with me, and I didn't have to wait too long before she introduced the Ko family to me. I also think she has good knowledge and experience with the property market. It was a pleasure to work with Martina, and I know I will be contacting her again when I have another vacant apartment !

We had a fantastic experience with Kiara, she listens well and is detail oriented, very efficient, so the level of professionalism was what stood out about our experience working with Kiara. She was able to find us our home in a very short time, and did more than she needed to with regards to the process of negotiation, checking of apartment and handover. We were very satisfied with OKAY because of her.