Kellett Heights 嘉利別墅

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!

I needed to find a place very quickly, and Flo was amazing. She listened to what I was looking for and only showed me properties that she felt would meet my needs and my budget. She also has quite a lot of knowledge about different areas and let me know what was available in terms of entertainment, transportation and even everyday necessities and goods. When looking at units, she also helped me to visualize what would go where and how the space could best be used. She was always very up front and honest about the pros and cons of the different areas and the layout designs. Once I found a place I liked, Flo had all my utilities set up and had me moved in to my new place within a week.

Personal service at its best - Jayde Pamuk really promoted the flat when it was on the market and always gave feedback when a potential client viewed the property as well as giving her own personal helpful comments. When a tenant was eventually found, the handover process was extremely efficient. Many thanks to OKAY.com and the highly professional Jayde.