Victoria Harbour-Block 5A 海璇-5A座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

I was first contacted by Dorothy in 2019 when we had originally intended to relocate to Hong Kong from Sweden. Due to the challenging environment in 2020 our relocation was postponed to 2021. Every since first contact, Dorothy has been checking in on a regular basis to see how she could assist in our search for an apartment. What we really appreciate with Dorothy is that she is very personable and she really listened to our needs. In addition she was very organised and explained every step in a very diligent and transparent manner. If and when we move again, we will definitely use Dorothy for her services again.

Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.