Pictorial Garden - Phase 2-Forum Court (Block B) 碧濤花園2期-富臨閣(B座)

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

Flo exceeded all our expectations in our property search in Hong Kong. We previously worked with other agents and attended numerous viewings with nothing to show for it other than stress and frustration. Flo truly listened and was able to quickly adjust our searches so each property was relevant and met our needs. On only our second day viewing we had found the perfect property in a building no other agent had even shown us. She guided us expertly through the entire offer and signing process and made us feel extremely comfortable, which is so important when moving into a new country. It made us feel that we had a trusted advisor and advocate on our side. And the best part is even after signing, Flo did not disappear and helped us with everything from setting up utilities to finding handymen. She is an amazing agent and I recommend her to all my business colleagues and friends who are looking for property in HK as I know they will have a great experience just like my family.

We had a fantastic experience with Kiara, she listens well and is detail oriented, very efficient, so the level of professionalism was what stood out about our experience working with Kiara. She was able to find us our home in a very short time, and did more than she needed to with regards to the process of negotiation, checking of apartment and handover. We were very satisfied with OKAY because of her.