Lucky Plaza-A1 (Shung Lam Court) 好運中心-松林閣 (A1座)

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

He was very well prepared, very polite and scheduled all visits efficiently so that we could see a lot of apartments in a short time.

...[Nora] was thoughtful, accommodating and helpful and we really wouldn't have had such a successful week or be looking forward to HK nearly so much if it hadn't been for [her].