King Tin Court-Ching Sam Hse 景田苑-Ching Sam Hse

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest. The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free. I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.

Cherie is an amazing agent. She enquired about my requirements, was patient right from the start and was exceedingly selective in showing me the right listings that matched my requirements. Cherie did not push the transaction even though it was quite clear I had a strong preference for one of the apartments she showed me; instead, she expressed openness to consider the pros and cons with me and helped me settle my choice. Cherie is kind, well-spoken and understands the area well. Finally, the paperwork was prepared and presented in a timely manner; it was accurate and all of the formalities were completed promptly. I would be happy to recommend Cherie and OKAY.com to any of my colleagues.