Stephanie van Eybergen

Senior Manager
S-544328
Phone
2120 4214
Language Spoken
English, Spanish

Biography

With a high level of patience and excellent attention to detail, Stephanie is a strong and principled client advocate with an enduring commitment to finding the best properties that meet her clients’ requirements.

Originally from Mexico, Stephanie relocated to Hong Kong in 1995 as a newly-wed and instantly fell in love with the city. She first worked as a relocation consultant, where she built up her knowledge of HK’s various districts and neighbourhoods before starting a renovation company with an architect partner. Her company has renovated a total of four village houses in Clearwater Bay, of which she has kept two as a personal investment.

Being a landlord herself, Stephanie has a multi-faceted view of the industry, as well as a deep understanding of the complexities involved in renting, buying or selling a home. Her clients can always count on her to make the best real estate choices, and she is more than happy to provide interior design and decorating tips too.

A mother of three daughters, Stephanie loves exploring the outdoors and boating in scenic Sai Kung. She constantly pursues her interests, and has taken interior design courses at the Savannah College of Art and Design in her leisure time. She is a native Spanish speaker and is also fluent in English.

Client Testimonials

Stephanie has been a delight to work with - both in selling our home and then in subsequently finding a rental that works. She is always willing to go the extra mile and in our case saw an opportunity and persuaded us to look at it. And we are so pleased that we did!! We would have no hesitation in recommending her to someone else.
Mrs. Sharon Dawn Melloy
As a first time buyer, Steph was really helpful, she explained the purchase process clearly and also very quick to respond to questions. She is also cheerful, kind and calm, I would highly recommend her! Thanks so much Steph!
Mr. Rory James Lonergan
Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.
Bing SONG
She was extremely helpful and friendly through the process.
Daniel SEOK
Stephanie was very professional and friendly while understanding our needs around finding a new home.
Mr. David Didonato
She’s really great and very pro active finding/recommending us other suitable properties when the ones we chose were not up to our liking. She also, for no extra fees, helped us secure and prepared contracts for an additional Carpark. She was also very quick on completing all the contracts and paperwork, even if she had to come a long way to our house to meet us for cheques and signature. Definitely the best agent we had by far in Hong Kong!
Ming Fai LAM
Working with Stephanie was a pleasure from beginning to end! She understood my wishes/ needs very well and we only had to see a very few properties before I bought one. The whole purchasing process was handled very efficiently and professionally. I would definitely recommend her to anyone looking for a Property Agent.
Sian Taylor
Stephanie understood our requirements and worked tirelessly in helping us locate a new tenant. Not only was she successful, the tenant she introduced to us met all our expectations. Throughout the entire leasing process, she was very professional and a pleasure to work with. We would definitely recommend working with OKAY.com and Stephanie! Excellent job!
Ronald
I arrived in Hong Kong to have a first look at our new life ahead, not having a clue about anything, and was so lucky to have Stephanie showing me around for the whole week. To me, she has been my first friend in this big exciting city not only showing me housing but really helping me on so many levels - locations, supermarkets, schooling etc. Her expertise and knowledge as a true Hong Konger but also as a mother has made my relocation with my family so easy and fun. I am forever grateful for all the time she spend, the care she took, the sympathy she has shown and the apartment and new home we have found. Stephanie really goes beyond everything you would expect from an agent, she is a friend! Thank you for everything Stephanie!
Mrs. Louisa SPITZY
I contacted Stephanie after seeing a place on the okay.com website that I thought would suit my family. She responded to my queries and questions extremely quickly and did as much as she possibly could to make the move to our new home seamless. Stephanie is one of the most positive and approachable people I have met and nothing was too much trouble. Throughout the moving process she was on hand to liaise with the landlord including negotiations about rent and requests for alterations on the property as well as, giving advise on a number of issues that arose. I can't thank her enough for all the time and help she gave us and of course, would highly recommend her to anyone who is thinking of moving.
Sally
We recency bought a house in Sheung Yeung Village through Stephanie. Throughout the entire process Stephanie was helpful, polite and positive. She often had local insider information. Indeed she often went beyond what could be reasonably expected. I would wholeheartedly recommend her to anyone considering buying in the area.
Stephan LEHNER
Stephanie from OKAY.com was a pleasure to work with. She promptly understood our requirements and ensured that we found a suitable home in no time at all. What made the service provided by Stephanie so special was not only finding our home, but what she did for us after. She went out of her way to assist, opening the home whenever I needed for measurements, or curtain suppliers—nothing was ever too much. Stephanie even assisted in organising some furniture items for us, knowing that our personal effects would be in transit for an extended period. I highly recommend the service provided by Stephanie from OKAY.com.
Andrew
Stephanie guided us through Clear Water Bay and Sai Kung and helped us to understand the area. She was extremely well-organised and attentive from day one, and certainly went beyond our expectations. When it came to assessing the different property options, her guidance was invaluable as Stephanie knows the area inside out. In addition, her knowledge of transaction structuring, the roles of the bank and lawyers, also made a difference, as were her insights on the neighbourhoods. With many years of experience dealing with property transactions, Stephanie certainly helped us avoid making mistakes as first time buyers in Hong Kong. Her help would be an asset to anyone looking to find a perfect family home in Hong Kong.
Peter & Yung B.
Stephanie helped us to find the perfect family home! All five houses which we viewed fitted our wishes really well, but the last one was just perfect. Stephanie told us a lot about the Clearwater Bay area and she made us fall in love with it. If you want to find your ideal home and have a good time while going through the home search process, we would definitely recommend working with OKAY.com and Stephanie!
Ingeborg van Abbema – Van der Hoek
We worked with Stephanie to buy a village house in Clearwater Bay. We found her to be an amazing agent, the best we have ever dealt with. Stephanie very clearly understood our requirements and worked out a very relevant list of houses for us to view over a number of weekends. She is extremely knowledgeable and provided invaluable advice on issues with the area and the houses we inspected. She acted much more like a trusted friend and consultant rather than an agent. Once we settled on the property, she was great in helping to work out a price and to get an agreement with the vendor. She also helped to advise on a solicitor as well as provide banking contacts for obtaining a mortgage. Even after the sale was finalised she continued to provide great support in helping us set up the house for our move. Stephanie combines a wonderful, warm and engaging personality together with deep professional experience and an unmatched knowledge of the area. We are delighted to highly recommend her.
Lydia and Leon
We have been extremely impressed with the way Stephanie has handled the marketing and promotion of our house in Clearwater Bay. Stephanie kept us in the loop with updates on client visits and feedback both from her clients and with her own creative ideas as to how we could improve the property for future tenants. With an extremely efficient and courteous approach. we felt Stephanie made the house a priority and offered first class attention to detail and client service. Following a fallow period using other agents, Stephanie and OKAY.com generated a high footfall of potential clients and we found excellent tenants in a short period of time. We would have no hesitation in recommending Stephanie to anyone else looking, as a tenant or owner. Stephanie also introduced us to a local Management Agent who is now looking after the property on our behalf and proving to be a very welcome resource.
Liz and Miles Remington
Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.
Karen
Stephanie took the time the explain the area in detail and was very knowledgeable when answering any questions I had! She showed us places that would work for our family and took her time when showing us around. It was a pleasure to view places with Stephanie and I would not hesitate to reach out to her again in the future.
Ms. Jessica COMMISSO

Recent Transactions

HK$50K 0SF Hang Hau Wing Lung Road For Rent
No Photo
HK$50K
Incl.
Leased
HK$16K 0SF 22-23 School Street For Rent
No Photo
HK$16K
Incl.
Leased
HK$16.8M 0SF Lobster Bay For Sale
No Photo
Clearwater Bay
HK$16.8M
Sold
HK$78K 0SF Silver Star Villa For Rent
No Photo
Clearwater Bay
HK$78K
Incl.
Leased
HK$32K 0SF Sheung Sze Wan For Rent
No Photo
Clearwater Bay
HK$32K
Incl.
Leased
HK$60K 0SF Parisian For Rent
No Photo
Stanley
HK$60K
Incl.
Leased
* Above Prices are based on last asking prices

Property Recommendations

For Sale
For Rent
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Price
Size
Beds
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Date
Mang Kung Uk - For Rent - HK$ 11.8M - #398644
Mang Kung Uk 11.8M
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1,400(G)
22
21.12.2024
#398644
The Portofino - For Rent - 3126 SF - HK$ 88M - #17813
The Portofino 88M
3,126
3,517(G)
34
12.11.2024
#17813
Po Lo Che Road - For Rent - HK$ 50M - #735046
Po Lo Che Road 50M
-
2,100(G)
43
26.09.2024
#735046
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