Villa Rosa 玫瑰園

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Thank you to Nina and OKAY.com for the excellent service that you provided myself and my wife in securing our rental property. Your service went above and beyond starting with spending the day with my wife Tara and then myself as we flew in and out of HK looking for properties. Your knowledge of the area, openness and transparency about what the "reasonable" rental price of the individual properties should be and the convenience of your golf cart made the experience of apartment hunting an unexpected pleasure. We will definitely recommend Nina and OKAY.com to our friends.

Carment was incredibly helpful from start to finish. He was very responsive, great at communicating regular updates and and pro-active in finding the right property for us and facilitating discussions with the landlord. We've tried working with other agents before, but Carment was far better than any agent we've worked with. He was very transparent and forthcoming throughout the whole process, including when it came to negotiating the rent and fees with the landlord. I would highly recommend Carment in the future.