The Hayworth

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).

Shirley, I just wanted to thank you for your professionalism in handling my change of residence from Bella vista to CentrePoint and for finalising the new tenants to take over my contract. Everything worked out really well and I am very pleased to have settled down now; You went above and beyond trying to helping me out, selling furniture online, measuring stuff for me and looking for ideas. I can see you are truly passionate about your job! I would recommend you to all my friends! Merry Xmas and happy New Year!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.