Taikoo Shing - Yuan Kung Mansion 太古城 - 元宮閣

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Alan fully grasped our requirements and was able to find a great selection suitable properties. He was then very patient with us whilst we got to offer stage and then ultimately to key handover! Throughout the entire process, Alan has been a great sounding board .... I cannot recommend him highly enough!

Rosie McCann, is the most professional Real Estate agent that we have been fortunate to work with over the past 22 years in Hong Kong. She was extremely professional, responsive, hard working and transparent throughout the entire process searching for our rental property. Whilst our brief changed during the search she was agile and worked tirelessly to find us the perfect property. During the negotiation stage the communication was frequent and prompt we always felt she was getting us the best deal possible. The documentation and tenancy agreement execution stages were thorough and seamless. The property handover was handled with utmost competence and it was clear her repour with the landlord/property manager made it effortless. Worthy to note that we were pleasantly surprised at the value add services from the Okay team to coordinate our utilities setup in the new property. We would highly recommend Rosie to anyone and without doubt for our future real estate needs she will be the