Taikoo Shing - Pak Hoi Mansion 太古城 - 北海閣

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

Martina was kind, patient and always available to help. She set up numerous viewings, lists of potential apartments for us and went above and beyond to help us find a new home. This is invaluable, especially as it took us all a long time to find the apartment that best suited my husband and I. We couldn’t be more thankful and grateful.

We had to find a new place REALLY fast. She found one that met pretty much all our needs. Since she was our agent last time, she knew our top priorities. She helped us close out our utilities at the old place and get the new ones set-up. And she always gives great advice on how to make the most of our apartment. Amazingly, we went from notice of move, to getting the place, decorating, moving in and hand-over in less than 3 weeks! Really appreciate all her support.