Taikoo Shing - Banyan Mansion 太古城 - 翠榕閣

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

I’m very pleased with the way Shirley handled my purchase of the apartment. She was prompt, friendly and very resourceful. She followed up on any and all concerns.

We worked with three OKAY.com agents during our home search and want to thank each of them for the high quality assistance they provided. Bjoern, Nora and Soi were amazing to work with. They showed us the many different property options available across Hong Kong. We are especially grateful for the guidance and honest answers they gave us in response to our questions as we tried to best understand the benefits and detriments that we would experience in each location. Their hard work resulted in making our family extremely happy with our choice on the South Side.