Taikoo Shing - Banyan Mansion 太古城 - 翠榕閣

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Dorothy from OKAY.com was the first real estate agent we came across who understood what we wanted, and presented potential properties to us aligned with our requirements. The search functionality on the OKAY.com website made selecting properties more efficient. We were driven to a selection of properties on The weekend until we found the one we wanted. When an apartment had faults she was very open and honest about it. The best thing about working with Dorothy was her assistance after we signed the contract. She continued to help us set up the apartment by contacting workmen on our behalf and translating where required. She was always friendly and helpful. I would thoroughly recommend her to assist in your apartment search

Chris Chan has been our broker twice now. He really knows the Hong Kong real estate market well. Chris is very patient and showed us great places within our price range. I have also referred Chris Chan to my friends and they really liked him as well. Chris is our go to guy when it comes to Hong Kong real estate.