Rialto Building 麗都大廈

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism!

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Shirley is a very delicated agent, at our very first viewing elements mall was closed for safety concerns, she persevered for 45 minutes to reach us and to make our appointment on time. After our initial viewing, after carefully noting our preferences, she worked tirelessly to identify suitable properties, all of which were a good fit. Finally, she negotiated long and hard on our behalf to put together deals inside our target price range. I would recommend Shirley to any of my friends looking for her to find the right flat at the right price. Thanks Shirley!