Phoenix Apartments 鳳鳴大廈

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

Quick response and understood our requirements so we didn’t have to waste time viewing multiple properties. Very easy to communicate with and we have secured a new flat.

Andrea was recommended to my partner and I by a friend who had previously relocated to Hong Kong. We viewed numerous apartments with a number of agents and Andrea was definitely the most in tune with our needs. Throughout the process she was very responsive. Being new to Hong Kong, Andrea was a valuable asset as an agent, but she was also most helpful by giving us tips and insights into life in HK, which definitely eased our move here.