Parkvale 柏蕙苑

From the beginning of the process of finding a flat to rent to the thankfully quick end, Louise was a model of energy, efficiency, good cheer and sound counsel. I wouldn't have the slightest hesitation in recommending her to anyone moving to Hong Kong or just thinking of a move--indeed, recommending her is what I will be doing.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

She genuinely wanted to help find us our perfect apartment, which included all of the items on our wish-list/criteria. We stayed in contact with Jayde for around 6 months before she found us our amazing apartment in Happy Valley. She had so much patience when showing us SO many apartments during our house hunt! We can't thank her enough. We have referred a lot of friends and colleagues to work with Jayde and they have had very positive experiences with her too.