Ontolo 朗濤

Moving from Australia to Hong Kong with our dog, we had several non-negotiable criteria for an apartment and required a secured lease before we arrived. Several other agents were not able to assist, however Dorothy was by far the most helpful and diligent agent we encountered. Dorothy found an apartment that met all of our criteria and promptly arranged the lease and utility connections. I cannot recommend her services highly enough.

Very responsive, helpful, and attentive when it came to getting things finalized/signed.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.