Mayfair Court 怡輝苑

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Professional, fast, has a good grasp of what customer is looking for. Easy to work with and not pushy.

From the beginning of the process of finding a flat to rent to the thankfully quick end, Louise was a model of energy, efficiency, good cheer and sound counsel. I wouldn't have the slightest hesitation in recommending her to anyone moving to Hong Kong or just thinking of a move--indeed, recommending her is what I will be doing.