Kellett Heights 嘉利別墅

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help.

We worked with Sonam to find an incredible new apartment in Sai Ying Pun. She was an absolute pleasure to work with, and we share our highest recommendation for her. Sonam knows the Hong Kong property market like the back of her hand. Aside from curating listings to suit your unique preferences, she will provide an extra layer of insight into everything from property trends, neighborhoods, and commute times to help guide your decision. But what was most memorable from working with her is that she quickly transformed from being "an agent" to becoming a friend! Touring around the city for viewings with Sonam was a true pleasure. You'll enjoy a laugh with her over a coffee between viewing appointments; she'll also take that time to really listen and learn more about you to help curate new ideas for places to see. When it came to negotiation on our chosen apartment, Sonam represented us masterfully while guiding us on the fair positions we could take to get the best deal within our budget.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.