Imperial Cullinan - Imperial Seaview (2) 瓏璽 - 天海鑽 (2座)

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

He really wanted to understand our situation and that resulted in very good search results. All the apartments we went to see were really suitable for us. Lot of time saving from us but also for Anil - so very wise way from him to work this way. All schedules were honored and as already mentioned all apartments were suitable for us - and we did find our new home with the help from Anil. In addition Anil is a very nice guy to work with, so the whole process was quite a pleasure. Totally recommended!

genuine care, efforts to make deal happening, good english communication, making time for adhoc schedules