Hong Lok Yuen - 14th Street 康樂園 - 第十四街

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Shirley was enthusiastic and passionate, armed with a ready smile, she even came out to tour with us a multitude of homes in a span of two Sundays from Aberdeen all the way to Happy Valley and Repulse Bay. She was dedicated to helping us find our dream home, and we are truly appreciative of it. Shirley was helpful and always communicated cheerfully, which made us never lose hope in finding our home-to-be. She also had kind patience to answer our barrage of questions. Shirley made the entire experience of finding our home an easy and essentially happy endeavor. If you are looking for a fantastic agent to help you find your next home with impeccable service and a cheery attitude, look no further, Shirley is your person!

We appreciated her speedy responses and market knowledge of South Side and CWB. She was very peasant to deal with and we appreciated her time. It was a shame that some of the proprieties we were negotiating did not pan out (not for lack of Andrea's or our efforts to persuade landlords). Should we move again Andrea will be our first call.