Ha Yeung 下洋

We have been very satisfied with the professional service provided by Shirley Li of OKAY.com. She is efficient, helpful and provided excellent follow through with the sale of our flat.

Ruby responded very quickly to my initial enquiry, which said to me that she was enthusiastic and keen to help. Throughout our search for an apartment, Ruby has provided lots of great advice, she showed us a good range of properties in the areas that we identified as our preference and nothing had been too much trouble for her. Ruby has gone ‘above and beyond’ in her efforts to secure our chosen apartment at a fair rent and then helped to facilitate all of the required administrative details. I’d definitely recommend her to anyone looking for an apartment in Hong Kong.

From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.