Ha Yeung 下洋

She gave her 100% in helping us and truly try to understand our needs in order to find something that suits us instead of hard selling what are easily available. Also she goes extra miles to help us with additional services that she knows we will need. She is definitely a perfect broker that one can dream of.

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.

We have now worked with Sonam on 3 moves, multiple negotiations, rent reductions, stamp duties, and much more, and working with her has always been such a pleasure. She has helped with all aspects of our moves and has always gone above and beyond to close deals for us. This particular move was extremely gruelling, as it took 5 months and about 100 apartment viewings to find the perfect home, but Sonam never gave up! She vetted countless properties, encouraged us to think outside the box, and persisted even when we thought we couldn’t! Furthermore, most agent - client relationships end the day the lease is signed, but Sonam has always stayed in touch to make sure the move went smoothly and helped with things beyond her job scope. I have recommended Sonam to dozens of people and I will continue to do so, because she’s absolutely fantastic at her job. She has great relationships with her clients and landlords, and provides such a positive representation of Okay.com. She is definitely a su