Grand Court 嘉蘭閣

I was looking for a place in HK as a pied-a-terre. Dorothy was very helpful in not only setting up several viewings, but also in helping me make up my mind. To top it off, she helped me get everything organized, from the utilities to the IKEA closet installation while I was traveling full time. If you need an agent who knows the general practice but also goes out of their way to help you, I can strongly recommend Dorothy.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

Raegers was polite, punctual, came prepared with client materials, accommodating, friendly and spoke English well.