Chi Fu Fa Yuen - Fu Wing Yuen (19) 置富花園 - 富榮苑 (19)

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

The one thing I wasn't looking forward to coming back to HK after 3 years spent in London was apartment hunting. I know how bad the offering can be and how time consuming it can get. But Jayde actually made it a very enjoyable experience. She was just amazing, she understood my needs from the beginning, and actually followed my requirements to shortlist a selection of flats (she actually only had to show me 2, both of which I liked, so I had to make a tough decision!). Jayde and OKAY.com are by far the best real estate service I've ever used. Everything was just perfect from the beginning to the end: personalized, fast, efficient and professional! Can only recommend them! And the next time I need to find a new place I know who to call!

Andrea is professional, patient, practical and understood our needs in terms of apartment size, layout and location. She provided a good selection of apartments with enough variation to make each apartment attractive enough for viewing. As we've been away from Hong Kong for more than 10 years, the areas and facilites around some pretty much change as well. Apart from showing the apartment to us, she also gave us a lot of useful information as to what can be found in the area around the apartment we're looking at.This is what stood out. After sales service was fantastic as well. Super helpful.