Victoria Coast-Block B Victoria Coast-B座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Moving from the Bahamas to Hong Kong was daunting. We had viewed a range of apartments with various agents prior to meeting Jayde and had begun to reconcile the fact that we would not find our dream home without breaking the bank. The first apartment Jayde showed us was the one in which we are now proud tenants. It was not sheer luck that brought this about. Rather, it is Jayde’s ability to rapidly and effectively process and appreciate her clients requirements. It is her deep understanding and connection to the HK property market that enables her to select bespoke properties for her clients. What separates Jayde from her competitors is her genuine interpersonal skills and profound ability to understand and empathise with her clients needs. Our new life in Hong Kong has vastly exceeded our expectations, largely because of our perfect abode. I cannot thank Jayde enough. I highly recommend her services to anyone looking to rent or buy an apartment in Hong Kong.

Flo was fantastic, honest, committed, diligent and went well above the experiences I have had with other agents (over 25 years).