Smithfield Terrace-D 嘉輝花園-D

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

She was extremely helpful, friendly and professional. She went above and beyond her responsibilities to help out my moves - it was very kind of her. I absolutely enjoyed working with her and will definitely refer her to anyone I know if possible!

Working with Elle was an outstanding experience. She came well prepared with great options and extensive knowledge, anticipated our concerns, addressed, and suggested alternative solutions and made us feel very well looked after throughout our search. She ensured the process ran smoothly from our initial requests to securing our new home, helping us seamlessly complete all the formalities along the way, remaining accessible and helpful with every aspect of moving into our new home.