Robinson Garden Apartments-3F-G 羅便臣花園大廈-3F-G

Shirley has taken care of my rental matters for many years. Her meticulous and thoughtful service left a deep impression on me. After fully understanding my requirements, she carefully sorted out the potential houses and arranged the viewing plan and itinerary so that I could find the house I wanted in the shortest possible time. She was also able to communicate effectively with the landlords and arranged the agreement sign off quickly so that we could move in as early as possible. The whole experience was very enjoyable. I am very satisfied with Shirley's service and profession. She is responsive, passionate and accountable. I will continue to use her services for sure.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

He understood what we wanted, not just sell any old place. He was proactive in making a recommendation to us and helped us identify a flat early before others saw it. He liaised well with the landlord. He is friendly and no nonsense.