Lake Silver-Tower 8 銀湖‧天峰-8座

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

Dorothy is an extraordinary professional whose absolute focus is client satisfaction. Prior to seeking her guidance, we juggled four agents and their schedules. Dorothy consolidated a listing based on our priorities and our budget. She was direct and wonderfully well humoured in how she guided us to a shortlist. From that shortlist, we settled on a rental property in a very short period. Her thorough attention to detail meant that liaising with landlords and agents was easy. Dorothy offers an after-sale service that is first class. She is a problem solver who drives a fine bargain with panache. Thank you, Dorothy.

I have worked with Louise before and we went back to her when looking at renewing our lease. I would always recommend her given her professional approach and the experience and guidance she provides.