Kwan Yick Building - Phase 3-B 均益大廈 - 第3期-B

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

She gave her 100% in helping us and truly try to understand our needs in order to find something that suits us instead of hard selling what are easily available. Also she goes extra miles to help us with additional services that she knows we will need. She is definitely a perfect broker that one can dream of.

Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her!